I have never found a person who gave as excellent customer service as you do
We had a fantastic time on the river! We brought the Florida weather with us. Everything was great. All the information you shared was very helpful. I can honestly say that in the last 55 years I have never found a person who gave as excellent customer service as you do. I hope your supervisors realize what an asset you are.
Fred O'Brien, Florida, USA.
I had the best time in my life.
I just want to say thank you for that boat trip! I had the best time in my life, for 3 days I just forgot about job and I live the way i wanted to live without stress and spend some time for myself......thanks a lot.
Mihail Turcan, Dublin, Ireland.
I have to say everything on your part was great easy to deal with helpful etc.
We had a great time on the river and i have to say everything on your part was great easy to deal with helpful etc etc im afraid i cant say the same for emerald star their service leaves a lot to be desired but i would have no hesitation in using yourselves again if i was to book another boat next year
Paul McGuinness, Belfast, Northern Ireland
I would like to take my family down the Shannon some time in the future
It was a great trip, I would like to take my family down the Shannon some time in the future and will of course bear you in mind.
Many thanks again for all your help.
David Armstrong
I was very pleased with service you provided
I was very pleased with service you provided
Thank you
Alan Cox
I’ll certainly be recommending Shannon River to my friends and family.
We had a great holiday and appreciated your service. I’ll certainly be recommending Shannon River to my friends and family. The only disappointment with Carrick was the additional payment of €120 we became aware of as we checked in to reduce the insurance excess from €1000 to €100. That felt like a bit of a scam - including only insurance with a €1000 excess in the qu...
Robert Watson, Berkshire, UK
We thoroughly enjoyed our 3 days cruising on The Shannon.
We thoroughly enjoyed our 3 days cruising on The Shannon. This was the first time helming a boat for us.
Carrick Craft were very caring and efficient. We were pleased to be able to collect the boat earlier than we thought on the Saturday and we were delighted with the boat. It was clean, comfortable and well equipped. The only thing we didn't have was a corkscrew. When I ment...
Paul Green, Essex, UK
We all loved the trip and boat , it was perfect for us and completely reliable !!
We had and absolute blast !!! We used to do this every year , with a different company , this was our first time in ten years . We all loved the trip and boat , it was perfect for us and completely reliable !!
The skylights leaked , but it didn't really bother us too much .
The only bad thing about short trips is the late pick up , I think we got out after 5pm ( but we did get a late drop off...
David Fennell, Dublin
It is a unique sort of holiday - very relaxing at times and very exciting at others
Thank you. We did have a wonderful time. We were fairly fortunate with the weather. We were very happy with the boat and its facilities and the prompt, efficient back-up when we lost power due to a snapped cable.
It is a unique sort of holiday - very relaxing and contemplative at times and very exciting at others ( locks, mooring,casting away e...
Nora Hamill, Dublin, Ireland
We had a great time on the boat
We had a great time on the boat and will for sure be returning to rent one with ye in the future.
Very professional service with rapid response with any issues.
I can't think of any complaints or suggested improvements.
Colm Doherty, Waterford, Ireland