everything was perfect
We had an amazing time, all the team at the check-in was kind and happy to help, the boat was great, tidy and clean and very comfortable.
The only remark I would have is when we arrived we took the all inclusive package with the petrol, the card, the insurance etc but since it was the first time and only for 3 days we used maybe 1/8 of the petrol so in fact we lost money and we haven't...
Alex Gage, Co. Westmeath, Ireland
We really enjoyed our trip on the Shannon and were blessed to have a week of glorious sunshine.
We really enjoyed our trip on the Shannon and were blessed to have a week of glorious sunshine.
It was a pleasure dealing with you and you were always prompt in response and everything felt well organised on your end.
Some general feedback which I feel is worth noting which is not directed towards you but you may wish to pas...
Emily Conroy, Ireland
Our grandchildren enjoyed it too and would like to go on the Shannon again
All went well and we had an excellent holiday. Our grandchildren enjoyed it too and would like to go on the Shannon again sometime
Geoffrey Turner, Co. Down, Northern Ireland.
I delighted to say that we did indeed have a great time on the Shannon
I delighted to say that we did indeed have a great time on the Shannon and will definitely be doing it again. Everyone at Emerald Star/Le Boat were helpful and friendly.
We of course got caught in storm Ellen and had to hang tough in Glasson for 2 nights but made it safely back to Carrick on Shannon shaken but not stirred!!
We did have a wonderful time on the river. Also can't say enough about how helpful you were in planning the trip, and the staff in the marina were very helpful. Everything went very smoothly.
A minor point, but I guess because it was early in the season, there was quite a lot of condensation on the ceilings of the cabins at night. As a result of the ...
Jean Moore, Dublin, Ireland
The boat was brilliant and of an exceptional standard
The boat was brilliant and of an exceptional standard. Despite its size, it so simply to operate. The holiday was so relaxing.
David Dillane, Dublin, Ireland
We enjoyed a wonderful week on the Shannon.
We had a problem with our boat during the second day of our vacation.
The specifics of the problem are not important. When you have a product with more than 1000 moving parts and are not in direct control of the product yourself, problems will occur. What marks out a great company from the rest is the way in which they handle problems. I can report that you guys were superb. ...
Mark Hurley, Co. Dublin, Ireland
The boat was perfect and we had a wonderful cruise.
The boat was perfect and we had a wonderful cruise.
Limiting our visits to Terryglass and Portumna was a good decision--no need to go further.
Michael Hayes, California, USA